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Integration Scenarios Guide 📘

This guide outlines the supported integration patterns for partner systems connecting to Straumann® AXS. At present, AXS supports backend (server-to-server) integrations only. UI-based integrations are not supported.

1. Data Producer Integration 📥​

Backend Integration – One-way inbound

Description​

In this pattern, an integration system acts as a data sender, pushing information into AXS. AXS accepts and processes the data, but does not send any response back.

Example​

A cloud provider uploading scans or order information into AXS.

Authentication​

OAuth 2.0 – Client Credentials Flow (machine-to-machine; no user context required)

As data is shared from the partner system into AXS, the partner system is responsible for managing consent prior to sharing data with AXS.

2. Data Reader Integration 📤​

Backend Integration – One-way outbound

Description​

In this pattern, integrators read data from AXS, typically for downstream tasks such as printing, manufacturing, or analytics.
These integrations do not update or send feedback back to AXS once the data is consumed.

Two models are supported:

  • Pull-based access – The consumer system queries AXS using secure APIs.
  • Event-driven access – The consumer subscribes to specific events (e.g., order created, file generated).
    AXS notifies them via webhooks, allowing the consumer to pull the relevant data.

AXS remains stateless in terms of downstream process awareness.

Examples​

  • A print partner retrieves a job file once AXS notifies them via webhook.
  • A reporting system periodically queries AXS for newly completed orders.

Authentication​

OAuth 2.0 – Client Credentials Flow (machine-to-machine)

As data is shared from AXS to the partner system, AXS will release data only after an organization admin has granted consent.
This ensures that data sharing aligns with privacy and contractual obligations.

3. Bidirectional Integration 📤​

Backend Integration – Two-way interaction

Description​

In this pattern, AXS and the integrating system exchange data in both directions, enabling richer workflows, live updates, and status synchronization.

Examples​

  • An order management system pulls case data from AXS and pushes back order updates.
  • A cloud-based print aggregation service retrieves job data from AXS and notifies AXS when a print is completed or fails.

Authentication​

OAuth 2.0 – Client Credentials Flow
Both systems must authenticate securely, and entity mapping is usually involved.

As data is exchanged in both directions, consent must be managed on both sides:

  • When partners send data to AXS, they must ensure their system has managed consent prior to sharing.
  • When AXS sends data externally, it will do so only after an organization admin has provided consent.

Summary Comparison​

Integration TypeDirectionTypical Use CaseAuthenticationConsent Handling
Data ProducerInbound (to AXS)Upload scans, order informationOAuth 2.0 Client Credentials (M2M)Partner manages consent before sending data
Data ReaderOutbound (from AXS)Retrieve job files, reporting, analyticsOAuth 2.0 Client Credentials (M2M)AXS shares data only after admin provides consent
BidirectionalTwo-wayOrder management, print aggregation workflowsOAuth 2.0 Client Credentials (M2M)Both sides must ensure consent before data sharing

Final Note 💡​

For further guidance on selecting the appropriate integration pattern or to discuss your specific use case, please contact your AXS point of contact.